Return & Refund Policy

Shop with Confidence

At Space Made Simple, we want you to be happy with your purchase.

If your order arrives damaged, defective, or significantly different from what you expected, please contact us as soon as possible so we can help resolve the issue.

Returns

Please contact us before returning any item. We’ll provide return instructions and let you know if the item is eligible for return.

Items must generally be returned in their original condition and packaging unless they arrived damaged or defective.

Return requests must be submitted within 30 days of delivery.  Items must be unused, in their original condition, and in their original packaging, unless they arrived damaged or defective.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.  Original shipping charges are non-refundable unless the return resulted from our error.

Refunds

Once an eligible return has been received and inspected, approved refunds will be processed to your original payment method.

Depending on your financial institution, it may take several business days for the refund to appear.

Damaged Orders

If your order arrives damaged, please contact us promptly and include photos of both the product and its packaging so we can assist you as quickly as possible.

Questions?

If you have any questions regarding returns or refunds, we’re here to help. Please contact us through our Contact page or by using our business email.